Hillpark Hotel Nairobi, Nairobi

The hotel offers clean and well-furnished rooms, but the dining experience falls short of expectations with limited variety. While the staff is professional and attentive, the noise from the nearby gym can be quite disruptive. Overall, a cozy place with potential but not without its drawbacks.

I had a mixed experience at this hotel. While I enjoyed the comfortable rooms and decent dining options, the customer service left much to be desired. The amenities and facilities are impressive, but the overall management needs improvement. If you're looking for a convenient place to stay with updated features, you might want to manage your expectations here.

The hotel has a simple and efficient setup which is ideal for a variety of clients. The location is great for those needing quick access to local amenities, but the service leaves a lot to be desired, as the staff can be unhelpful. The rooms are clean, although the overall experience can be marred by noise from the gym and parking areas. Dining can be a major letdown, with poor food quality reported. It's a mixed bag overall.

The hotel is conveniently located near our business office, making it easy for us during our extended stay. The breakfast options were satisfactory, featuring a good vegetarian spread. Our apartment was spacious and practical, although the room fittings felt a bit dated. However, the overall cleanliness and maintenance were commendable. Unfortunately, the property faces construction noise, which diminished the experience a bit.

Overall, my experience at the hotel had its ups and downs. The room I initially received was clean and modern, but I faced quite a few issues with staff responsiveness and some maintenance problems. The location was decent for getting around, but the noise from the gym and nearby traffic was quite bothersome. Dining left much to be desired, particularly during the evening meals. I enjoyed some aspects like the massage services, but overall, it could definitely use improvements.